
Frequently Asked
Questions
How long does production and delivery take?
How long does production and delivery take?
Your vase takes 2 days to prepare, plus 7-12 days for shipping. Total delivery time is 9-14 days from order placement.
Can I cancel my order?
Can I cancel my order?
Yes, you can cancel within 24 hours of ordering for a full refund. Once your order has shipped we're unable to cancel it, but our support team is always happy to help.
Will the colors fade over time?
Will the colors fade over time?
Never! We use premium, fade-resistant materials that maintain their vibrant colors for years.
What if I'm not happy with the result?
What if I'm not happy with the result?
We offer a 30-day money-back guarantee. If you're not completely satisfied, contact us for a full refund.
What if my items arrive damaged?
What if my items arrive damaged?
We'll immediately send you a replacement set at no charge. Just contact our support team with photos and we'll take care of everything.
Do you ship internationally?
Do you ship internationally?
Yes! We offer free worldwide shipping to over 200 countries.
Loved by thousands of collectors
My Vases
Each vase is cast with a premium feel and substantial weight in hand. Designed as a true keepsake, it's durable, built to last, and never feels flimsy or mass-produced.